When will my order be processed? All orders are handled and shipped from our warehouse in Germany.
Orders that are in stock will be processed within 3 to 5 business days from the order date and shipped the day after processing. Please note that we do not ship on weekends.
How long will it take to receive my order? Once you place your order, please allow 3 to 5 business days to process your orders.
Items with this option will be processed within 15-20 business days. Then they will be shipped within 2-3 business days to your home address.
In the case of international orders all items are shipped via DHL from Germany and this will depend on your location.
Will I be charged customs and taxes?
The prices shown on our website are tax free, which means that you may have to pay duties and taxes once you receive your order, if you are in countries such as for example: United Kingdom. For the United States you will not have to pay duties and taxes. For the rest of the countries that belong to the European Community you will not have to pay any extra tax. Import taxes, duties and related customs fees may be charged once your order reaches its final destination, and are determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country's customs department. For more details on charges, please contact your local customs office.